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Privacy Policy

At CargoPro, we value and respect your privacy. We are transforming traditional logistics with intelligent, AI-driven automation. Our SaaS-based Transportation Management System (TMS) helps businesses digitize their entire freight operations—no more manual calls, paper invoices, or tracking blind spots. This Privacy Policy outlines the types of personal information we collect and how we use, protect, and share that information to provide our services securely.

Privacy Policy

How Your Personal Information is Used

We use your personal information to provide the services you request, including but not limited to:

  • Service Delivery: To process payments, credit cashbacks, and fulfill booking requests. To resolve issues, and ensure a seamless experience.
  • Marketing and Communication: To send updates about our services, new features, promotions, and other important information that may be of interest to you.
  • Service Improvement: To analyze and improve our services, develop new products, and enhance user experiences across our GPS, Fastag, and Credit Platforms.
  • Fraud Prevention and Security: To detect and prevent fraud, unauthorized access, and criminal activities.

What Personal Information We Collect

  • Basic Information: Name, email address, physical address
  • Financial Information: Credit/debit card details (excluding sensitive data such as PINs, CVVs, passwords, etc.)
  • Transactional Data: Billing details, transaction history, and payment receipts
  • Account Details: Username, password, and other information necessary to use our services
  • Location Data: GPS information to facilitate transport-related services
  • Other Personal Information: Information you voluntarily provide to improve service delivery

Sharing Your Personal Information

We respect your privacy and will not sell or rent your personal information to third parties. We may share personal data in the following circumstances:

  • With Service Providers: To enable third parties to perform specific services on our behalf (e.g., payment processors, marketing services).
  • With Legal Authorities: When required by law or to protect our legal rights, safety, and property.
  • With Your Consent: We may share your information if you explicitly consent.

Security Procedures

We have implemented industry-standard security measures, including encryption, firewalls, and access controls, to safeguard your personal information. However, no system is 100% secure. By using our platform, you acknowledge and accept the risks associated with online data transmission.
Note: By using our platform or downloading our mobile application, you agree to the terms outlined in this Privacy Policy.